The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Oasis
“The spa center provided a serene atmosphere, and we were thrilled to enjoy the saunas longer after hours, enhancing our relaxation.” view full review
Delicious Buffet
“The buffet offered a variety of delicious dishes, ensuring we had plenty to choose from at every meal, making dining a highlight of our stay.” view full review
Comfortable Rooms
“Our room was incredibly spacious and quiet, providing the perfect retreat for a peaceful night's sleep; truly the comfort we needed.” view full review
Inviting Pool Area
“The pool was wonderfully inviting, with a perfect temperature that made it enjoyable to relax and unwind after a long day.” view full review
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
friendly staff
great location
dirty room
disappointing dining
5.6/10
Guest rating
Rooms
5.8
Location
8.2
Service
7.6
Dining
5.2
Guest reviews
5.6/10
based on 5 reviews
7.6
7.6/10 based on 210 reviews
Piers
United Kingdom,
June
2024
7.4/10
The hotel had big and reasonably clean rooms, but unfortunately, they were cleaned with a broom instead of a vacuum cleaner, and there was mold despite my explicit request for a mold-free room. The location was convenient, especially for skiing enthusiasts, situated close to the Mechi Chal ski run. The dining experience needed improvement, as the timing was slightly off for chairlift schedules. The hotel facilities were satisfactory.
Rooms
7.0
The rooms were big and reasonably clean but had mold, although I had requested a mold-free room.
Service
8.0
The service was helpful and polite, with the staff going above and beyond to assist.
Location
9.0
The hotel's location is very convenient, especially for skiing, being close to the Mechi Chal ski run.
Dining
6.0
The dining timing needs adjustment for chairlift schedules, but the food quality was decent.
Facilities
7.0
The hotel facilities offered satisfactory amenities for a comfortable stay.
Steve
United Kingdom,
June
2024
6.4/10
Despite the room being dirty and moldy upon our arrival, the room size was decent and relatively clean overall. The service was exceptional, with staff going above and beyond to accommodate our needs. The location, while perfect for skiing activities, had some drawbacks in terms of facilities. The dining experience did not live up to the expectations of a 4-star hotel.
Rooms
6.0
The room, unfortunately, was dirty and moldy upon our arrival, despite the prior information given. However, it was of a decent size and reasonably clean overall.
Service
9.0
The service was impeccable with staff being very polite and helpful, arranging convenient pick-ups and drop-offs throughout our stay.
Location
8.0
The hotel's location is excellent for skiing activities, with convenient access to the Mechi Chal ski run, despite some drawbacks in terms of facilities.
Dining
5.0
The dining experience did not match the standards expected of a 4-star hotel, lacking fresh fruit and overall satisfactory options.
Facilities
5.0
The facilities had their shortcomings despite the convenient location for skiing activities.
friendly staff
dirty room
Noel
United Kingdom,
June
2024
7.4/10
The hotel is a great pick if you value peace and quiet but expect a bit more in terms of service and dining. The rooms were spacious, clean, and catered to our needs; however, a little more attention to service details would have made it perfect. The location is convenient for skiing, but dining options were a bit limited. Overall, a comfortable stay at a reasonable price.
Rooms
8.0
The rooms were big and clean, and the insulation kept everything nice and quiet.
Service
7.0
The service was friendly and accommodating, although a few extra touches would have made it even better.
Location
9.0
The location is very convenient, especially if you are into skiing, with easy access to the ski run.
Dining
6.0
The dining experience was decent, though a little limited in options. The Chinese food was a highlight.
Facilities
7.0
Mary
United Kingdom,
October
2023
5.8/10
The hotel had big and warm rooms, but unfortunately, mine was dirty and moldy, despite my explicit request for no mold. The service was really friendly but seemed understaffed. The location is convenient if you're into skiing. The dining experience was not up to par for a 4-star hotel.
Rooms
5.0
The room was big and warm, but disappointingly dirty and moldy.
Service
7.0
The staff was really friendly but appeared short-staffed.
Location
7.0
The location is convenient if you are into skiing.
Dining
5.0
The dining experience was definitely not as expected for a 4-star hotel.
Facilities
6.0
The facilities are okay.
James
United Kingdom,
July
2023
6.2/10
The hotel's location is great for skiing, but the rooms were disappointingly dirty and moldy despite explicit requests for cleanliness. The service was helpful and polite, although the cleaning method using a broom was not ideal. The dining options lacked fresh fruit and the timing was inconvenient, yet the facilities were satisfactory.
Rooms
5.0
The rooms were dirty and moldy despite explicit requests for cleanliness.
Service
7.0
The service was helpful and polite.
Location
8.0
The location is convenient for skiing and starting from the hotel's parking lot.
Dining
5.0
The dining lacked fresh fruit and had inconvenient timing for chairlifts.
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